CONTACT US:
Customer Support Email: CustomerService@BrightLightGrillz.com BrightLightGrillz@yahoo.com
PHONE: 407-914-5090
ADDRESS: AMAZON VILLAGE 11100 E Colonial Dr. Suite 115A Orlando FL 32817
LIVE CHAT MESSAGING MSN: BrightLightGrillz@hotmail.com YAHOO: BrightLightGrillz
ABOUT US:
BrightLightGrillz.com is one of the leading distributors online for quality removable gold teeth, hip hop jewelry and accessories.
We have great quality and lots of inventory to ensure that you always get the merchandise you want.
Prompt delivery and stable supply are guaranteed by our Inventory Rotation policy.
Our team of customer support sales reps provide online Msn/Email communication 16 hours/day assuring that you get a response to a question within 24 hours.
About Our Grillz: Bright Light Grillz started as one of the only gold teeth jewelry distributors online at www.myspace.com and became one of the leading online distributors in Miami and Orlando Florida . Due to the high demand for our quality removable gold teeth, we started BrightLightGrillz.com so we can service all 50 states. All our gold teeth are custom made from impressions of your teeth to ensure the best possible fit. Because we sell directly to our online customers, we offer do-it-yourself impressions so you do not need a dentist, nor do you need to go to a grill shop. We have an easy ordering process, low prices, and fast service. BrightLightGrillz.com offers genuine 10kt, 14kt, 18kt and 22kt yellow and white gold, .925 sterling silver, platinum and genuine diamond jewelry. All Grillz that we sell are real and genuine this is our guarantee!
Customer Support Email: CustomerService@BrightLightGrillz.com BrightLightGrillz@yahoo.com
PHONE: 407-914-5090
ADDRESS: AMAZON VILLAGE 11100 E Colonial Dr. Suite 115A Orlando FL 32817
LIVE CHAT MESSAGING MSN: BrightLightGrillz@hotmail.com YAHOO: BrightLightGrillz
ABOUT US:
BrightLightGrillz.com is one of the leading distributors online for quality removable gold teeth, hip hop jewelry and accessories.
We have great quality and lots of inventory to ensure that you always get the merchandise you want.
Prompt delivery and stable supply are guaranteed by our Inventory Rotation policy.
Our team of customer support sales reps provide online Msn/Email communication 16 hours/day assuring that you get a response to a question within 24 hours.
About Our Grillz: Bright Light Grillz started as one of the only gold teeth jewelry distributors online at www.myspace.com and became one of the leading online distributors in Miami and Orlando Florida . Due to the high demand for our quality removable gold teeth, we started BrightLightGrillz.com so we can service all 50 states. All our gold teeth are custom made from impressions of your teeth to ensure the best possible fit. Because we sell directly to our online customers, we offer do-it-yourself impressions so you do not need a dentist, nor do you need to go to a grill shop. We have an easy ordering process, low prices, and fast service. BrightLightGrillz.com offers genuine 10kt, 14kt, 18kt and 22kt yellow and white gold, .925 sterling silver, platinum and genuine diamond jewelry. All Grillz that we sell are real and genuine this is our guarantee!
BRIGHT LIGHT GRILLZ STORE POLICIES
and
IMPORTANT NOTES TO OUR CUSTOMER
* Please do not order without careful consideration, as labor cost will be charged. Our products are delicately hand made and takes days to finish.
* If you are under 18 years of age, permission from parents or guardians is required.
* It is a good idea to consult with your dentists for recommendation before placing any order.
* It is recommended that you have the condition and size of your teeth checked by a dentist before ordering dental caps..
* Cleaning dental caps and your teeth everyday is recommended.
* Please note that gold caps can be faded by body acid, body temperature, smoking, and drinking.
* All order shipped out to our customers will return back to us if no one is available to accept the package or no one picks up the package from the shipping company's local station. We are not responsible for product not collected within this time period. We will charge re-delivery charges and processing fees if we need to re-ship a package.
* All our product are precision made to the highest standard. We accept no responsibility for damage after collection.
* All personal and business checks take approximately 10-15 days of processing time.
* We verify all foreign addresses if the order is paid by credit card. This process can take up to 2 weeks.
* All domestic orders paid by credit card can only be shipped to a confirmed address. Customers who would like to get their product shipped to an address other than their credit card statement address will be asked to contact their banks to list the shipping address with them. We will only ship to that address once the bank has confirmed the address.
* Shipping costs listed on the site is only for shipping within the U.S. International shipping costs vary by destination. International customers are contacted to inform about shipping costs to their country once they have placed their orders.
* Prices may change at any time without notice. All promotional prices or discounts are only valid during the promotion period.
GRILL PROCESS
Shipping Information:
Impression kit is mailed off within 2 business days
from the day the order was processed. Customer should receive impression kit within 3-5 business days after impression kit is shipped. The grill is shipped after we receive the impression kit back from the customer, we will ship the finished Gold Teeth standard 7-10 business days, and faster shipping is available. Keep in mind for the fastest service customer should send impression kit back to Bright Light Grillz via Express Next Day Shipping, otherwise turnaround may take longer
Refunds, Exchanges, Cancellation and Warranty
Due to the fact that all of our products are custom made for each individuals we are not able to issue any refunds to our customers. However, we do believe in our customers’ satisfaction. Our products are of highest quality and goes through rigorous quality inspection before they are shipped out to the customers’.
Grills: If our grills do not fit properly we would ask our customer to send the grill back along with the mold so that we can tighten and adjust the grill. Please call the customer service line (407-914-5090) before mailing your grill. We must receive your call within 24-48 hours after you have received your grill. Once you have called the customer service line you must mail the grill back within the next 5 business days.
Once we receive a grill we will then examine why the product did not fit and try to adjust the grill. If it is determined that any grill did not fit due to our negligence we will re manufacture that grill after we have tried all other ways to make the grill fit.
Product Breakage/ Damage Warranty:
All merchandise offered at Bright Light Grillz is purchased brand new from the manufacturer or custom made by the jeweler and is shipped directly in this condition to the customer. Each item is inspected before shipment for any damage or flaws. We will never send out broken, used or flawed items. Should the the item not pass our inspection, we will have the issue corrected, replaced or re-made before we will ship the item to the customer.
Customer Responsibility:
Once Bright Light Grillz ships an order to a customer we can not assume how it is being used or cared for. It is the customer’s responsibility to wear and care for their jewelry properly. We reserve the right to refuse responsibility for merchandise no longer in our possession. This means we do not guarantee breakage, missing stones, or any other damage caused to the jewelry by the person wearing it. If a customer buys jewelry from us and breaks it, we will not be held responsible or liable.
Johnny Dang Custom Watches:
Warranty on movement 1 Year
Warranty on diamond setting
1 Year
Warranty on diamonds
Lifetime
Extended warranty-Covers Movement, setting and diamonds
$300/year
Custom Pieces/Pendant and other Jewelry:
All sales are final. There are no refunds or exchanges. All custom 10K+ gold pendants and other gold jewelry have 1 year limited warranty.
Silver Jewelry
All sale are final. We will only fix manufacturing defects. All products are thoroughly checked before shipping. Please note: Silver tarnishes a lot faster than gold. Remember, the more humid the climate the faster silver will tarnish.
Order cancellation
Any and all credit/debit card order cancellations are subjected to a 10% transaction and order cancellation processing fee.
So why do we charge this outrageous fee? Simply because that is the exact charge we incur for processing an order (credit card) through our credit card processing system.
We will deduct an additional $25 if a molding kit was ordered and shipped prior to order cancellation.
Some customers may want to get the product they ordered at a later time. We recommend getting a store credit instead of canceling the order.
Customer’s credit will be valid for 12 months starting from the date of purchase.
Making changes to your order
If you have ordered a grill you may make a change only before production begins. Any change made after beginning of production will incur a change fee (This fee will be based on the total price of the product purchased).
Shipping Policy
Credit Card Payments
We verify billing and shipping addresses for all orders paid with credit cards. Both billing and shipping addresses must be listed with the bank or credit card company and must be verifiable. We understand that many orders are purchased as gifts which may go to a different location than the actual billing address.
Our customers can do the following if their confirmed billing address is different than the shipping address:
1) Customers can authorize us to ship orders to their confirmed billing address.
2) Or, customers can call their bank and enlist their shipping address as an "Alternate address" with their bank. This process only takes five minutes and most credit card companies are aware of this process. This will allow us to ship orders to any location of customer's choice once the address has been verified.
Checks, Money orders and wire transfer
*
All checks require a 10-15 days processing time.
*
Orders paid with checks, money orders or wire transfer can be shipped to customer's specified address.
International Orders
*
International addresses will go through verification process if paid with credit cards. This process can take up to 2 weeks depending on the local bank.
*
International shipping cost varies depending on the destination. All international customers will be notified about the shipping cost once order is placed (please email your complete address to info@tvjohnny.net if you would like to get a shipping quotation before placing your order).
CustomerService@brightlightgrillz.com
and
IMPORTANT NOTES TO OUR CUSTOMER
* Please do not order without careful consideration, as labor cost will be charged. Our products are delicately hand made and takes days to finish.
* If you are under 18 years of age, permission from parents or guardians is required.
* It is a good idea to consult with your dentists for recommendation before placing any order.
* It is recommended that you have the condition and size of your teeth checked by a dentist before ordering dental caps..
* Cleaning dental caps and your teeth everyday is recommended.
* Please note that gold caps can be faded by body acid, body temperature, smoking, and drinking.
* All order shipped out to our customers will return back to us if no one is available to accept the package or no one picks up the package from the shipping company's local station. We are not responsible for product not collected within this time period. We will charge re-delivery charges and processing fees if we need to re-ship a package.
* All our product are precision made to the highest standard. We accept no responsibility for damage after collection.
* All personal and business checks take approximately 10-15 days of processing time.
* We verify all foreign addresses if the order is paid by credit card. This process can take up to 2 weeks.
* All domestic orders paid by credit card can only be shipped to a confirmed address. Customers who would like to get their product shipped to an address other than their credit card statement address will be asked to contact their banks to list the shipping address with them. We will only ship to that address once the bank has confirmed the address.
* Shipping costs listed on the site is only for shipping within the U.S. International shipping costs vary by destination. International customers are contacted to inform about shipping costs to their country once they have placed their orders.
* Prices may change at any time without notice. All promotional prices or discounts are only valid during the promotion period.
GRILL PROCESS
Shipping Information:
Impression kit is mailed off within 2 business days
from the day the order was processed. Customer should receive impression kit within 3-5 business days after impression kit is shipped. The grill is shipped after we receive the impression kit back from the customer, we will ship the finished Gold Teeth standard 7-10 business days, and faster shipping is available. Keep in mind for the fastest service customer should send impression kit back to Bright Light Grillz via Express Next Day Shipping, otherwise turnaround may take longer
Refunds, Exchanges, Cancellation and Warranty
Due to the fact that all of our products are custom made for each individuals we are not able to issue any refunds to our customers. However, we do believe in our customers’ satisfaction. Our products are of highest quality and goes through rigorous quality inspection before they are shipped out to the customers’.
Grills: If our grills do not fit properly we would ask our customer to send the grill back along with the mold so that we can tighten and adjust the grill. Please call the customer service line (407-914-5090) before mailing your grill. We must receive your call within 24-48 hours after you have received your grill. Once you have called the customer service line you must mail the grill back within the next 5 business days.
Once we receive a grill we will then examine why the product did not fit and try to adjust the grill. If it is determined that any grill did not fit due to our negligence we will re manufacture that grill after we have tried all other ways to make the grill fit.
Product Breakage/ Damage Warranty:
All merchandise offered at Bright Light Grillz is purchased brand new from the manufacturer or custom made by the jeweler and is shipped directly in this condition to the customer. Each item is inspected before shipment for any damage or flaws. We will never send out broken, used or flawed items. Should the the item not pass our inspection, we will have the issue corrected, replaced or re-made before we will ship the item to the customer.
Customer Responsibility:
Once Bright Light Grillz ships an order to a customer we can not assume how it is being used or cared for. It is the customer’s responsibility to wear and care for their jewelry properly. We reserve the right to refuse responsibility for merchandise no longer in our possession. This means we do not guarantee breakage, missing stones, or any other damage caused to the jewelry by the person wearing it. If a customer buys jewelry from us and breaks it, we will not be held responsible or liable.
Johnny Dang Custom Watches:
Warranty on movement 1 Year
Warranty on diamond setting
1 Year
Warranty on diamonds
Lifetime
Extended warranty-Covers Movement, setting and diamonds
$300/year
Custom Pieces/Pendant and other Jewelry:
All sales are final. There are no refunds or exchanges. All custom 10K+ gold pendants and other gold jewelry have 1 year limited warranty.
Silver Jewelry
All sale are final. We will only fix manufacturing defects. All products are thoroughly checked before shipping. Please note: Silver tarnishes a lot faster than gold. Remember, the more humid the climate the faster silver will tarnish.
Order cancellation
Any and all credit/debit card order cancellations are subjected to a 10% transaction and order cancellation processing fee.
So why do we charge this outrageous fee? Simply because that is the exact charge we incur for processing an order (credit card) through our credit card processing system.
We will deduct an additional $25 if a molding kit was ordered and shipped prior to order cancellation.
Some customers may want to get the product they ordered at a later time. We recommend getting a store credit instead of canceling the order.
Customer’s credit will be valid for 12 months starting from the date of purchase.
Making changes to your order
If you have ordered a grill you may make a change only before production begins. Any change made after beginning of production will incur a change fee (This fee will be based on the total price of the product purchased).
Shipping Policy
Credit Card Payments
We verify billing and shipping addresses for all orders paid with credit cards. Both billing and shipping addresses must be listed with the bank or credit card company and must be verifiable. We understand that many orders are purchased as gifts which may go to a different location than the actual billing address.
Our customers can do the following if their confirmed billing address is different than the shipping address:
1) Customers can authorize us to ship orders to their confirmed billing address.
2) Or, customers can call their bank and enlist their shipping address as an "Alternate address" with their bank. This process only takes five minutes and most credit card companies are aware of this process. This will allow us to ship orders to any location of customer's choice once the address has been verified.
Checks, Money orders and wire transfer
*
All checks require a 10-15 days processing time.
*
Orders paid with checks, money orders or wire transfer can be shipped to customer's specified address.
International Orders
*
International addresses will go through verification process if paid with credit cards. This process can take up to 2 weeks depending on the local bank.
*
International shipping cost varies depending on the destination. All international customers will be notified about the shipping cost once order is placed (please email your complete address to info@tvjohnny.net if you would like to get a shipping quotation before placing your order).
CustomerService@brightlightgrillz.com
PRIVACY POLICY
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
04/03/2008 Bright Light Grillz
Our Commitment to Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We use your name, and address information to send your jewelry to a secure location, (verified address. We use credit card information to complete payment for your order.
FREQUENTLY ASKED QUESTIONS:
What are Gold Teeth?
Gold Teeth are removable gold caps that clip onto your teeth. They are called by several different names such as Gold Grills, Grill Fronts, Gold Caps, Grillz, Goldz, etc. These removable Gold Teeth are considered to be jewelry, or "teeth rings". They are not dental appliances although they look just like dental gold crowns.
Can I eat and sleep with Gold Teeth on?
Although it is possible to eat and sleep with them, we do not recommend doing so. You should treat them as jewelry and care for them as such.
How do I order?
In order to make a set of Gold Teeth, you must take impressions of your teeth and send them to us. You can go to any local dentist's office to take the teeth impression, or you can purchase our Mould Kit if you want to do it yourself. The Kit contains all the materials along with easy to follow instructions.
What types of metal are available for removable caps? Silver: Least expensive, easily tarnished
10k gold/white gold: Inexpensive gold, durable, shines well, but will be tarnished by tobacco smoke
14k gold/white gold: Durable, shines well, not easily tarnished.
18k gold/white gold: Soft, good yellow gold color will not be tarnished by tobacco smoke.
22k gold: Very soft, very yellow color, never tarnish, but less shine.
Dental gold: Durable, shines well, will not tarnish, but not good color representation
Platinum: Most expensive, very strong, never tarnish, but will lose shine and hard to polish. Although you would pay a premium for this grill, it would not be apparent if you were wearing platinum or white gold, or even silver because they all look similar in color.
What if I have some missing teeth?
No problem! We can still make them as if there were no missing teeth at all.
What is the turn around time for an order?
You receive grill jewelry 7- 10 business days after we receive your impression mould.
What is the maximum number of Gold Teeth I can order?
As many teeth as you have, including any missing ones.
Do I have to clean my gold teeth every day?
We strongly recommend cleaning them as often as you would brush your teeth so that they don't collect any bacteria. You can use your toothbrush to clean inside of the gold caps.
Can I make my own design?
Yes, you can draw your own design and email it to us.
What type of payments do you accept?
We accept money orders and all major credit cards. You can mail in the payment or use PayPal, which is the most convenient and secure way of making a payment.
What is the return policy?
All removable Gold Teeth are custom made for each individual customer. For this reason, there will be no refund or exchange. However, we will remake them in the case of it not fitting properly. In that case, you just take another mould and send back to us along with your Gold Teeth because sometimes the mould that was taken first time was not properly done.
All merchandise are final sales and non refundable.
Contact Us: CustomerService@BrightLightGrillz.com BrightLightGrillz@yahoo.com
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
04/03/2008 Bright Light Grillz
Our Commitment to Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We use your name, and address information to send your jewelry to a secure location, (verified address. We use credit card information to complete payment for your order.
FREQUENTLY ASKED QUESTIONS:
What are Gold Teeth?
Gold Teeth are removable gold caps that clip onto your teeth. They are called by several different names such as Gold Grills, Grill Fronts, Gold Caps, Grillz, Goldz, etc. These removable Gold Teeth are considered to be jewelry, or "teeth rings". They are not dental appliances although they look just like dental gold crowns.
Can I eat and sleep with Gold Teeth on?
Although it is possible to eat and sleep with them, we do not recommend doing so. You should treat them as jewelry and care for them as such.
How do I order?
In order to make a set of Gold Teeth, you must take impressions of your teeth and send them to us. You can go to any local dentist's office to take the teeth impression, or you can purchase our Mould Kit if you want to do it yourself. The Kit contains all the materials along with easy to follow instructions.
What types of metal are available for removable caps? Silver: Least expensive, easily tarnished
10k gold/white gold: Inexpensive gold, durable, shines well, but will be tarnished by tobacco smoke
14k gold/white gold: Durable, shines well, not easily tarnished.
18k gold/white gold: Soft, good yellow gold color will not be tarnished by tobacco smoke.
22k gold: Very soft, very yellow color, never tarnish, but less shine.
Dental gold: Durable, shines well, will not tarnish, but not good color representation
Platinum: Most expensive, very strong, never tarnish, but will lose shine and hard to polish. Although you would pay a premium for this grill, it would not be apparent if you were wearing platinum or white gold, or even silver because they all look similar in color.
What if I have some missing teeth?
No problem! We can still make them as if there were no missing teeth at all.
What is the turn around time for an order?
You receive grill jewelry 7- 10 business days after we receive your impression mould.
What is the maximum number of Gold Teeth I can order?
As many teeth as you have, including any missing ones.
Do I have to clean my gold teeth every day?
We strongly recommend cleaning them as often as you would brush your teeth so that they don't collect any bacteria. You can use your toothbrush to clean inside of the gold caps.
Can I make my own design?
Yes, you can draw your own design and email it to us.
What type of payments do you accept?
We accept money orders and all major credit cards. You can mail in the payment or use PayPal, which is the most convenient and secure way of making a payment.
What is the return policy?
All removable Gold Teeth are custom made for each individual customer. For this reason, there will be no refund or exchange. However, we will remake them in the case of it not fitting properly. In that case, you just take another mould and send back to us along with your Gold Teeth because sometimes the mould that was taken first time was not properly done.
All merchandise are final sales and non refundable.
Contact Us: CustomerService@BrightLightGrillz.com BrightLightGrillz@yahoo.com
CONTACT US:
Bright Light Grillz customerservice@brightlightgrillz.com CALL US: 407-914-5090
Bright Light Grillz customerservice@brightlightgrillz.com CALL US: 407-914-5090